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***Update: the upgrade completed on 3/9 7:10pm
Blackboard is planning to deliver their monthly system update this Friday 3/9 by 7pm. A known issue with Blackboard causes some of the Kaltura tools to be removed from courses upon updates and system restarting. The impacted tools include the My Media module on the main Blackboard page, the Featured Media Gallery module that some faculty use on their course home pages, and links to the Media Gallery course tool that some faculty members add to their course menu or elsewhere in the course. The vendor is working on a permanent fix for this issue but has not yet provided an ETA for delivery of such a fix. As a workaround this evening, the Blackboard admin is planning to add the My Media module back to the main page Blackboard after the update. Faculty members who actively use the Featured Media Gallery module on their course home pages are advised to check the module after the upgrade and to add it back if needed. Also, faculty members who create links to the Media Gallery course tool on their course menus or elsewhere within their courses should recreate those links after the update or direct their students to access the Media Gallery directly under the Tools menu. If you require assistance adding these tools back to your course, please contact the ITS help desk at ext. 3192. An update will be added to this message once the Blackboard upgrade is complete. We apologize for the inconvenience and thank you for your patience as we work with the vendor to deliver a permanent fix for this issue.
The following courses are scheduled to be deleted from Blackboard on Tuesday May 1, 2018:
If needed, Faculty members/Instructors can archive a copy of their course data and files. Refer to the Faculty Help and Tips Module on the Blackboard's Help tab for details on how to export/archive your course.